You have to be an approved INTAKE volunteer to sign up for these shifts. If you are not approved, please reach out to asstdirector@downtownclinic.org to start the process.
Opportunity Description:
Support both the front desk and clinical team as an Intake Volunteer. In this role, you’ll welcome patients, assist with check-in, and also be directly involved in the intake process. You’ll gain experience working with our electronic health record (EHR) system, Athena, and provide hands-on clinical support by rooming patients, taking vitals, and performing in-house labs ordered by the physician. Intake Volunteers also help maintain a clean and safe environment by preparing exam rooms between patients.
Responsibilities:
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Greet and check in patients
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Assist patients with paperwork and medications as needed
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Answer and route phone calls
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Learn and use the Athena EHR system
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Room patients and record vital signs
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Perform in-house labs as ordered by the physician
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Clean and prepare exam rooms between patients
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Support other clinic tasks as needed
Time Commitment:
Flexible: shifts available during clinic hours, first-come, first-serve
Impact:
As an Intake Volunteer, you are an essential bridge between patients and providers. Your support ensures patients feel welcome, cared for, and prepared for their visit while keeping clinic operations efficient and safe.
