Opportunities From: Volunteer Hub

You must be an approved volunteer to sign up for this shift. If you have questions, please reach out to asstdirector@downtownclinic.org.

Opportunity Description:
Help patients safely and efficiently receive their medications by serving as a Medication Pick-Up Support Volunteer. In this role, you’ll assist during medication pick-up hours by checking out medications to patients, recording information in the electronic health record (EHR), and supporting the pharmacy team with organization and data entry.

Responsibilities:

Work at the front desk during medication pick-up hours (Thursdays, 4:50–6:00 PM)

Verify patient information (name and date of birth) before dispensing medications

Notify the pharmacy team if patients have questions about their prescriptions

Check medications out in the EHR system

Help organize medications on site

Occasionally assist with entering filled medications into the EHR

Time Commitment:
Thursdays from 4:50–6:00 PM

Impact:
This role ensures patients receive their medications quickly and accurately while supporting smooth communication between the reception and pharmacy teams. Your help keeps the process organized and patient-centered.

Language Note:
A second language is not required, but knowledge of Spanish is helpful.

To sign up for this volunteer opportunity, you must be an approved volunteer. If you are unsure if you are an approved volunteer, please reach out to asstdirector@downtownclinic.org. This role does not require any previous pharmacy experince; however, it does require a large attention to detail.

Opportunity Description:
Help us keep our patients safe by ensuring medications are up to date and properly organized. At the end of each month, we need someone to go through our medication supply and remove expired or outdated items. This process typically takes 1.5–2 hours. The role is simple but very important for maintaining clinic safety and efficiency.

Responsibilities:

Review all medications in stock

Identify and remove expired or outdated medications

Organize shelves and supplies for easy access

Time Commitment:
1.5–2 hours once per month

Impact:
Your support helps our clinic maintain compliance, stay organized, and provide safe care for every patient.

Pharmacy volunteers must be approved through the DTC application on our website. If you have questions, please reach out to asstdirector@downtownclinic.org

Opportunity Description:
Join our pharmacy team to help provide patients with the medications they need. As a Pharmacy Volunteer, you’ll assist with accurately counting and packaging medications and uploading information into our electronic health record (EHR) system. You’ll also support the pharmacy staff with additional tasks to keep operations safe, organized, and efficient.

Responsibilities:

Count and package medications

Upload medication information into the EHR system

Organize and maintain pharmacy supplies

Assist with other tasks as directed by the pharmacy team

Time Commitment:
Flexible: shifts available during clinic hours, first-come, first-served

Impact:
Your attention to detail helps ensure patients receive the correct medications on time. By supporting the pharmacy team, you play a direct role in promoting safe, effective, and compassionate healthcare.

You have to be an approved INTAKE volunteer to sign up for these shifts. If you are not approved, please reach out to asstdirector@downtownclinic.org to start the process. 

Opportunity Description:
Support both the front desk and clinical team as an Intake Volunteer. In this role, you’ll welcome patients, assist with check-in, and also be directly involved in the intake process. You’ll gain experience working with our electronic health record (EHR) system, Athena, and provide hands-on clinical support by rooming patients, taking vitals, and performing in-house labs ordered by the physician. Intake Volunteers also help maintain a clean and safe environment by preparing exam rooms between patients.

Responsibilities:

Greet and check in patients

Assist patients with paperwork and medications as needed

Answer and route phone calls

Learn and use the Athena EHR system

Room patients and record vital signs

Perform in-house labs as ordered by the physician

Clean and prepare exam rooms between patients

Support other clinic tasks as needed

Time Commitment:
Flexible: shifts available during clinic hours, first-come, first-serve

Impact:
As an Intake Volunteer, you are an essential bridge between patients and providers. Your support ensures patients feel welcome, cared for, and prepared for their visit while keeping clinic operations efficient and safe.

You must be a registered and approved volunteer to sign up for ANY shift at the DTC. If you have questions, please reach out to asstdirector@downtownclinic.org or visit our website. 

Opportunity Description:
Be the welcoming face of our clinic while supporting day-to-day operations at the front desk. As a Reception/General Volunteer, you’ll help patients check in, manage phone calls, and keep our reception and waiting areas organized and inviting. You’ll also gain hands-on experience with our electronic health record (EHR) system, Athena, while assisting with patient paperwork, medications, and other front office needs.

Responsibilities:

Greet and check in patients

Assist patients with paperwork and medications as needed

Answer and route phone calls

Learn and use the Athena EHR system

Keep the reception desk and waiting room clean and organized

Monitor and restock produce and hygiene bag supplies

Support other general clinic tasks as needed

Time Commitment:
Flexible : shifts available during clinic hours, first-come, first-served

Impact:
Your presence helps patients feel welcome and supported while keeping clinic operations running smoothly. Volunteers in this role play an essential part in making healthcare accessible, organized, and compassionate.